What are the best AI receptionists in the market?

We checked out the 10 best AI receptionists in 2025. Which one is the right fit for you?

Do you ever feel like you’re playing phone tag all day, or maybe you’ve missed a critical call while working on a client project? The truth is, managing a business means you have a million different tasks vying for your attention. Answering every single call can feel impossible. But what if you could have a […]

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What is customer service automation?

What is automated customer service? How to automate it for your business

Imagine having the ability to address more customer support inquiries without the added time, cost and effort. With customers expecting immediate and accurate responses more than ever, small businesses that meet these expectations with automated customer service stand out from their competitors and boost customer retention.  Automation has been quietly reshaping customer service by making

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What is 247 customer support and why is it important

Why is 24/7 customer support important?

Customer inquiries, issues and opportunities don’t just happen during the 9 to 5 period. They can happen at any time and they want answers immediately. Research by Harvard Business Review reveals that 75% of customers want answers to their inquiries within five minutes. Offering 24/7 support ensures small business stays accessible when customers need help,

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How to create a landing page: The easiest guide on the internet

If your domain name is your site’s address, hosting is the landlord, and your website is the storefront, then a landing page is the checkout counter where visitors take action.  An effective landing page doesn’t aim to do everything. Instead, it does just one job: get people to take the next step. Think signing up

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How to register a domain name: Key tips and options for businesses

What is a domain name? A domain name is the unique digital address that people type into their browser to reach a specific website, like yourbusiness.com. It serves as your brand’s online identifier, helping customers find, visit, and remember your site quickly and easily. Think of registering a domain name as you choosing your digital

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Best invoicing software in 2025

10 best invoicing software for small businesses, freelancers, and contractors

If you’re running a small business or freelancing solo, every hour counts. I’ve seen way too many people waste time scrolling through clunky invoice platforms just to send a simple bill. Let’s be real: You didn’t start your business to become a part-time accountant. In my opinion, choosing the best invoice software for your small

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Best website builders that use AI

11 best AI website builders: Tried & ranked in 2025

As a marketing manager in the AI-first SaaS space, I’ve seen firsthand how artificial intelligence is changing the game for small business owners and freelancers. We’re all looking for an edge, a way to stand out without spending a fortune on web development or learning how to code. That’s where AI website builders come in.

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How to show up on Google search and boost website traffic

If you’re a freelancer or small business owner, you’d probably love it if the website you worked hard on showed up on Google search. More than 53% of all website traffic comes from organic search, so if you’re not visible, you’re probably invisible.  Whether someone’s searching for a logo designer, a local coffee roaster, or

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What is website hosting? Costs and tips to maximize your budget

Ever wondered what actually happens when you type in a web address on your browser, say “thisismywebsite.com,” then press enter? That bridge from typing in a web address to landing on an actual website is all thanks to the power of website hosting. In case this concept is brand new to you, website hosting is

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How to build an effective sales process

How to build an effective sales process in 5 steps

Sales can often feel like a moving target, especially when you’re running a small business with limited time and resources. One day, you’re closing deals with ease, and the next, you’re wondering why potential clients are not responding to you anymore. If that sounds familiar, you’re not alone. You’re not doing anything wrong per se,

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Customer retention strategies for small businesses

What is customer retention? Metrics, strategies & examples

Customer expectations in 2025 have never been higher. In fact, 54% of customers today would rather get stuck in a traffic jam than endure a bad customer experience. So, how do you retain customers in a world where one bad interaction can drive them away? This is where customer retention comes in. Retention today isn’t

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how to make a marketing plan

How to create a marketing plan: Steps & ideas for growing businesses

So you’ve finally launched your small business. You’ve got your team in place, your product or service ready, and maybe even a great location. You then started to make your first successful sales. But, to your surprise, a few weeks later, things aren’t picking up as quickly as you hoped. If that sounds familiar, you

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types of marketing channels

9 types of marketing channels & how to know which to focus on

Today’s marketers have more marketing channels to choose from than ever before. From social media and SEO to paid ads and influencers, the list keeps growing. That kind of variety sounds exciting. For small business owners, though, it often leads to one big question: where do you even start? The truth is, not every channel

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What is employee training?

What is employee training? Types & tips for small businesses

Training your employees well is one of the best ways to set up your business for long-term success. Most employees build 70% of their skills on the job, 20% by learning from peers, and 10% through formal sessions. Effective employee trainings do more than just pass on information. They help team members feel confident, work

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How to welcome new hires to your business

What is employee onboarding? How to welcome new hires to your business

As a small business owner, you juggle a lot of responsibilities. Employee onboarding is one of them, where you welcome and train new hires so they feel prepared and confident to do their jobs well. But onboarding employees shouldn’t feel like just another box to tick. Done right, it helps new team members feel supported,

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AI in financial services

Understanding the impact of AI on financial services

Artificial intelligence (AI) for finance is changing how the industry works. AI in financial services helps detect fraud, speed up tasks, and improve operations. This shift is opening new opportunities for small business owners. By making tasks faster, the use of AI in financial services gives even the smallest teams better ways to manage their

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How to use AI for lead generation

How to use AI for lead generation for your small business

Artificial Intelligence (AI) is everywhere right now, and it’s not just for big tech companies any more. Small businesses are starting to use it too, especially when it comes to finding leads. For many business owners, lead generation is one of the hardest parts of running a business. It takes time, effort, and follow-up. Even

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How an AI receptionist can help you save time and money

AI receptionist benefits: How to save time and money answering calls

For many small businesses and freelancers, time equals money. With an AI receptionist, you can save on both. By handling routine calls and streamlining the capture of customer inquiries and leads, you can improve your business’ productivity and save on costs that would otherwise come from lost time and missed opportunities.  What are the benefits

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What is an AI receptionist and how can it help small businesses?

What is an AI receptionist? How to find one that works for you

Even with texts, DMs, and emails dominating most communication, phone calls still play a big role in how customers connect with businesses. The problem? Most small business owners just don’t have time to answer every call. That’s where an AI receptionist makes a real difference. What is an AI receptionist? An AI receptionist is a

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AI in marketing with Bookipi

How to leverage AI in marketing without blowing your budget

AI is changing the game in digital marketing, but many small businesses worry it’s too expensive or complicated to use. The good news? You don’t have to break the bank to start benefiting from AI. This guide will help you understand how integrating AI into your business can elevate your marketing. It will show you

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AI in business operations with Bookipi

AI in business operations: The key to management efficiency

Artificial intelligence and efficient management are becoming more intertwined with each other. More tasks are automated than ever before, freeing up your time to focus on other important areas while driving business growth. For example, chatbots can handle customer questions, social media content can be planned and created quickly, and large amounts of data can

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Pick a PC

The journey Pick a PC is a trusted provider of tech solutions in South Africa. Ettiene and his team help businesses and individuals stay connected with expert services that enhance efficiency, security, and innovation. The challenge With a busy schedule and clients needing quick service, Ettiene needed a way to send invoices and estimates on

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Payne Electrical Services

The journey Thomas Payne, the owner of Payne Electrical Services, has been providing reliable electrical solutions across Greater Manchester for years. With a strong reputation and over 200 five-star reviews, the company specializes in domestic, commercial, and industrial electrical work. As business grew, so did the need for a more efficient way to handle invoices

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Mobo Detailing

The journey Ahmad, the owner of Mobo Detailing, runs a thriving mobile car detailing business in Adelaide, Australia. With a passion for restoring vehicles to their best condition, he offers a range of services, from deep interior cleaning to exterior polishing. His business is built on convenience, bringing high-quality detailing services directly to customers at

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Standout Party Props

The journey Simone, the creative force behind Standout Party Props, brings events to life in the Hunter Valley. Her collection features everything from light-up marquee letters to vintage lounges and balloon garlands. She transforms vineyard weddings into elegant affairs and birthday parties into vibrant celebrations. Every event is a unique and unforgettable experience. The challenge

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Report: Top US states interested in AI adoption for jobs and business in 2025

Maryland leads the nation in interest around AI-powered careers and tools, showing the strongest appetite for using artificial intelligence in the workplace. As AI becomes more integrated into business operations, a new study by Bookipi, an invoicing software provider for small businesses, reveals which U.S. states are most actively exploring AI for job opportunities and

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How much does website development cost

How much does website development really cost? Here’s what to expect

Whether you’re running a side hustle, launching a new startup, or refreshing your brand, having a professional website is one of the smartest marketing moves you can make. It’s often the first place potential customers land. Like it or not, your site sets the tone for how they see your business. Quality speaks volumes. A

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How to build an AI strategy for small business

How to build an artificial intelligence strategy that actually works

AI isn’t just for big tech anymore. From automating invoices to predicting customer behavior, artificial intelligence is already shaping how small businesses and freelancers stay ahead. According to a 2023 IBM report, 42% of small and midsize businesses are actively exploring or using AI tools, up from just 29% the year before. That jump tells

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What is real-time AI?

How artificial intelligence in real time is reshaping small business operations

In the real world, customers expect instant responses, seamless payments, live tracking, and updates the second anything changes. As a freelancer or small business owner, you feel it every day: missed notifications cost you sales, slow invoicing means delayed payments, and juggling five platforms drains your time and energy. That’s where artificial intelligence in real

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Report: Top industries to start a new business based on surivability

Starting a new business takes courage, but choosing the right industry can make all the difference. To investigate which industries have the best chance of succeeding, we conducted a study by analysing data from the US Bureau of Labor Statistics on the survival rates of businesses founded in 2020. The study ranked the industries based

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Cleaning Consulting (Pty) Ltd

The journey Babalwa Nqunqa started Cleaning Consulting (Pty) Ltd with a mission to transform the cleaning industry by combining sustainability with top-tier service. Her company specializes in commercial cleaning, using biodegradable products to promote eco-friendly practices while ensuring high-quality results. Cleaning Consulting has earned a strong reputation for professionalism, reliability, and client satisfaction through dedication

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Report: What are the best paying and most in-demand AI skills in the job market?

As Artificial Intelligence (AI) adoption increases, becoming a bigger part of daily lives, it’s also reshaping the job market. Roles that once seemed niche or highly technical are now in high demand, new job roles are even created to fill emerging skills gaps. To uncover which AI skills are commanding the highest salaries (and which

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Five Star Process Service

The journey For nearly three decades, Troy has built Five Star Process Service into a trusted and well-established company. Operating in Lewis and Thurston counties, US, his business specializes in legal document delivery, court filings, skip tracing, and document retrieval. Known for reliability and professionalism, Five Star Process Service is a top choice for legal

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How to start using AI for your business

A beginner’s guide to integrating AI into your business

Whether you realize it or not, artificial intelligence integration is reshaping everything from marketing to everyday admin tasks. And if you’re not thinking about integrating AI into your business, chances are your competitors are, and they’re gaining an edge.  However, you don’t need to be a tech guru for AI to help you work smarter.

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How to become a freelance writer

How to become a freelance writer: Start a freelance writing career in 7 steps

If you’ve ever stared at your laptop thinking, “Can I actually get paid to write instead of doing this 9-to-5 job I can’t stand?” — you’re not alone. Most freelancers have felt that way, too. The good news is, you don’t need a journalism degree or years of experience to learn how to become a

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How to increase your income as a landlord

Maximize your rental income: Financial tips for landlords

Owning rental property can be a great way to build wealth. Still, if you want to grow your rental income, you need smart financial planning, strategic upgrades, and effective marketing to keep your property competitive and profitable. The good news? You don’t have to raise rent every year to boost your profits. With the right

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How to create professional invoices as a mechanic

How to create professional invoices as a mechanic

Your customers trust you to fix their cars, but when it’s time to hand them the bill, do they hesitate to pay? A professional mechanic invoice can mean the difference between a happy, returning customer and one who walks away feeling unsure about the charges. A transparent invoice with service descriptions, labor costs, and no

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Bookkeeping basics for mechanics with auto shops

How to improve your auto shop’s bookkeeping

Does bookkeeping feel like a second full-time job? Between inaccurate labor tracking and missing parts invoices, keeping your auto shop’s finances in order can quickly become overwhelming. If you’re tired of juggling manual records or chasing down vendor invoices, you’re not alone. The right mechanic invoice software can automate invoicing and track your expenses accurately.

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Rental landlord tax preparation tips

Rental tax preparation tips for landlords

Whether you own one rental property or a whole portfolio, understanding tax time for rentals and maximizing deductions can put more money back in your pocket. So, what’s the secret to tax preparation for landlords while staying on the internal revenue service’s (IRS) good side? It comes down to keeping accurate records, knowing which expenses

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How to customize invoices for social media services

Invoicing guide for social media services

Did you know that 29% of digital creators deal with late payments, and 16% struggle with non-payment altogether? The solution is to have a well-structured social media management invoice. An invoice for social media services allows you to set clear payment expectations, which builds client trust and ensures you get paid on time. Whether you’re

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How to get paid on time as a solo lawyer with invoicing

A guide to legal billing software for solo practitioners: How to get paid on time

You just wrapped up a long day with client calls and case research. You’re about to shut your laptop when it hits you—your invoices aren’t going to send themselves. For legal billing solo practitioners, invoicing can feel like a never-ending chore. You have to chase late payments, track hours, and sort through expenses. However, your

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Why job cost tracking matters in construction

Tracking job costs: A guide for construction contractors

Did you know that 83% of contractors say their top priority is improving cost estimates for materials and equipment to avoid losing money? This is where construction project cost estimation comes in, as it allows you to set clear limits on expenses throughout the project and secure your profits. In this guide, you’ll learn practical

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Bookkeeping basics for freelancers

Bookkeeping basics for freelancers: what you need to know

Let’s be honest. You Googled how to become a freelancer for freedom, not to spend hours stressing over spreadsheets and tracking your expenses. But we both know that ignoring tracking your payments allows invoices to go unpaid, receipts to get lost, and you to struggle when tax seasons come.  However, you don’t need to be

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Managing invoices for retainer accounts for law firms

Managing invoices for retainer accounts for law firms

Picture a retainer account like a prepaid legal fund, where your clients deposit money upfront, and you draw from it as you provide services. So, instead of billing them after the work is done, you’re using their prepaid balance to cover legal fees in real time. Since these funds are prepaid, law firm retainer invoicing

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Invoicing for contingency fees

Invoicing for contingency fees: Best practices for law firms

Contingency fees make legal representation more accessible by allowing you to take on cases without requiring upfront payment. This means your firm gets paid only if the case is successful. While this payment model can benefit both you and your clients, it also comes with challenges, such as keeping cash flow steady and ensuring that

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How to invoice for progress payments as a contractor

How to invoice for progress payments as a contractor

Finishing a construction project on time and within budget isn’t easy, as less than 30% of contractors actually pull it off. Cash flow issues are a big reason, but progress payments help by breaking payments into milestone-based installments, so you’re not left footing the bill until the job is done. In this guide, you’ll learn

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Kealeboga Lighting & Electrical

The journey Kegomoditswe Jautse started Kealeboga Lighting and Electrical to provide top-quality lighting and electrical products in South Africa. His company offers a range of solutions, from ceiling and outdoor lights to switches, cables, and distribution boards. Along with product distribution, they also handle installations and custom lighting and electrical plans for homes and businesses.

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KTM Homes And Dècor 

The journey Keyon McPherson, the founder of KTM Homes And Décor, balances a full-time job while pursuing his passion for home improvement. Specializing in dustless sanding, airless spray finishes, traditional brush & roller finishes, interior and exterior decorating, and laminate flooring, he is committed to delivering high-quality results with precision and care. The challenge Managing

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6 ways to streamline business processes and workflows

In today’s fast-paced world, making your business operations smoother is key to success. With the pressure to be efficient and save money, finding ways to manage your processes well is important. Streamlining these processes can lead to big improvements in productivity, communication, and customer satisfaction. Let’s explore the benefits of streamlining business processes and practical

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How to invoice for progress payments as a contractor

Managing cash flow is crucial in construction projects, and progress payments offer a reliable way to ensure steady income throughout the project. In this guide, we’ll cover what progress payments are, how to bill for them, their advantages and disadvantages, and best practices for managing them effectively. What is a progress payment? A progress payment

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AI for customer service: 5 ways to enhance customer experience

In our fast-paced digital world, providing great customer service is essential. Customers expect quick and personalized responses, and that’s where AI comes in. Let’s explore how AI for customer service can transform interactions by making them smoother and more engaging. How to use AI in customer service? Chatbots and virtual assistants One of the most

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10 ways to use AI for small businesses

Small businesses are constantly seeking ways to boost efficiency and grow, from tools to automate routine tasks or improving customer service with responsive workflows, finding the right solutions is key. Recently, Artificial Intelligence (AI) has become a game-changer for businesses of all sizes, with the portion of 1-4-employee businesses increasing from 4.6% to 5.8% in

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Best invoicing software for contractors

Running a small construction business requires juggling many tasks at once. From managing projects and tracking expenses to handling billing and payments, the right software can make all the difference. Whether you’re a general contractor or a painting contractor, having the best accounting software for small construction business operations is essential. In this blog post,

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How to invoice as a contractor or subcontractor

Mastering the art of creating an invoice is important for any contractor. It ensures you get paid on time and keeps your small business running smoothly. Whether you’re an independent contractor or subcontractor or run a small contracting business, it’s important to send invoices that are clear and professional. This guide will equip you with the knowledge

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15 Invoicing mistakes to avoid with your small business

For any small business, having a steady stream of income is vital. Yet, many small businesses make common invoicing mistakes that can negatively impact their cash flow and client relationships. In this post, we’ll uncover 15 common invoicing mistakes that can impact your small business, and show you how to avoid them. By following these

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How to invoice international clients

The world is your marketplace! In today’s interconnected world, it’s easier for businesses to reach a global audience. This opens doors to growth opportunities, multiple streams of income, and valuable market insights. Whether you’re a freelancer or own a small business, effectively invoicing international clients is key to unlocking the full potential of going global.

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Accounting for freelancers: a complete guide to bookkeeping for the self-employed

As a freelancer, you’re your own boss. It’s liberating, but it also means you’re responsible for your finances. Freelance bookkeeping is crucial for maintaining control over your business’ finances and ensuring you meet your tax obligations. According to studies, 37% of freelancers outsource their accounting, indicating that it’s difficult to master. But it doesn’t have

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What is the difference between a bill and an invoice?

In the world of business, the terms “bill” and “invoice” are often confused. Many people make the mistake of using the terms interchangeably, but their functions are very different. Understanding the differences between bills and invoices is important, especially for freelancers and small business owners who need to manage their finances effectively. Let’s dive into

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What is purchase order financing and how to get it?

In business, seizing opportunities often relies on having the right resources at the right time. Purchase Order Financing, also known as PO Financing, is one such resource that can be a game-changer for businesses, particularly small enterprises aiming to fulfill large orders. This article explores the concept of purchase order financing, its significance for small

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The basics of bookkeeping for a handyman business

How to do bookkeeping as a handyman Running a successful handyman business requires not only providing excellent services but also maintaining accurate financial records. Bookkeeping plays a vital role in managing your business finances and ensuring its long-term success. According to BuildOps, poor bookkeeping can lead to financial mismanagement, missed tax deadlines, and inaccurate reporting, which may

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