
How to establish payment terms with clients
Ever had a client suddenly go silent the moment an
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Many small business owners need to send invoices. You can accept a variety of payment methods, depending on what suits you, your business, and your clients.You want to make payments as easy as possible for your clients.
This can be done by picking multiple payment methods or asking the client their preferred payment method.
Whatever payment method(s) you choose, you should have clear instructions on how the client can make the payment.
Keep in mind that each country has slightly different payment systems and payment rates, and individual research should be conducted so that the most appropriate methods can be used.
Based on the findings in the Reserve Bank of Australia’s 2019 Consumer Payments Survey, conducted by Roy Morgan Research
Source: Reserve Bank of Australia
There’s no perfect payment method for everyone. All the methods available to small business owners have their positives and their negatives. You’ll need to look at your business and the clients that you deal with. Some things to keep in mind include:
Costs including service and transaction fees. You might also have to pay for hardware if you choose a physical processor or labour costs if you need to hire someone to handle cash.
Knowing your market and what payment methods your clients prefer will help them pay on time. You want to make paying invoices easy for them so think about their technical skills and if they ask for a particular payment, consider catering to their needs.
If you want to use payment methods that require an internet connection, but you work in locations with unstable internet, it would be wise to have a back-up method. If you’re far away from a bank, you probably won’t want to choose a method that requires physical banking. Think about your limitations and work within them.
Evaluate the risks of each payment method. Do some have a higher chance of experiencing hackers or theft? Which methods have buyer protection and fraud security? Consider both online security and physical security.
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