{"id":18615,"date":"2024-08-22T18:52:42","date_gmt":"2024-08-22T23:52:42","guid":{"rendered":"https:\/\/bookipistg.wpengine.com\/?p=18615"},"modified":"2026-05-17T06:25:23","modified_gmt":"2026-05-17T11:25:23","slug":"how-to-add-a-private-note-through-the-customer-detail-screen-on-the-web-app","status":"publish","type":"post","link":"https:\/\/bookipi.com\/gb\/guides\/invoice-web-v2\/how-to-add-a-private-note-through-the-customer-detail-screen-on-the-web-app\/","title":{"rendered":"How to add a private note through the customer detail screen on the Web App"},"content":{"rendered":"<div class=\"intercom-article\">\n<h2 class=\"intercom-article-subheading\">Learn how to add a private note to your customer on the Web App<\/h2>\n<h2 id=\"h_79e54a9e07\">How to add a private note through the customer detail screen on the Web App.<\/h2>\n<p class=\"no-margin\">Learn how to add a private note to your customer on the web with these simple steps:<\/p>\n<p class=\"no-margin\">\n<h3 id=\"h_f5dac5583d\"><b>Step 1:<\/b> Log in to <a href=\"https:\/\/www.google.com\/url?q=https:\/\/www.google.com\/url?q%3Dhttp:\/\/bookipi.com%26amp;sa%3DD%26amp;source%3Deditors%26amp;ust%3D1726694551808560%26amp;usg%3DAOvVaw2e7hhXSm08wQV5suSqyry1&amp;sa=D&amp;source=docs&amp;ust=1726694551817620&amp;usg=AOvVaw2xmuZj0ZGEAQX3KNp5IfRD\" target=\"_blank\" class=\"intercom-content-link\">bookipi.com<\/a>.<\/h3>\n<p class=\"no-margin\">\n<h3 id=\"h_a922313e3d\"><b>Step 2: <\/b>Select <b><i>\u2018CRM\u2019<\/i><\/b><\/h3>\n<p class=\"no-margin\">On the left-hand side of your screen, select <b><i>\u2018CRM\u2019<\/i><\/b> to open your customer category. <\/p>\n<div class=\"intercom-container\"><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/bookipi.com\/wp-content\/uploads\/2026\/01\/4c6ac37a49cc277ef7419eef1eea2f91ad0e689411449223bd447d48ea2a64c0.png\" width=\"1596\" height=\"960\" style=\"height: auto;\" alt=\"Invoice Web V2 - How to add a private note through the customer detail screen on the Web App - 1\" class=\"intercom-img-landscape\"><\/div>\n<p class=\"no-margin\">\n<h3 id=\"h_48bcab69bf\"><b>Step 3: <\/b>Click the<b><i> \u2018All customers\u2019 <\/i><\/b>tab. <\/h3>\n<p class=\"no-margin\">Click the \u2018All the customer\u2019s tab to located above the search bar. <\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/bookipi.com\/wp-content\/uploads\/2026\/02\/13a33035a3583e726d03538911e032a6dbf2d22a0682ec6d60c55688ab8c7944.png\" width=\"1596\" height=\"960\" style=\"height: auto;\" alt=\"Invoice Web V2 - How to add a private note through the customer detail screen on the Web App - 2\" class=\"intercom-img-landscape\"><\/div>\n<p class=\"no-margin\">\n<h3 id=\"h_94cb677609\"><b>Step 4:<\/b> Select the customer. <\/h3>\n<p class=\"no-margin\">Find the specific customer whose details you want to view and click on their name to open their detail screen.<\/p>\n<div class=\"intercom-container\"><img decoding=\"async\" src=\"https:\/\/bookipi.com\/wp-content\/uploads\/2026\/02\/2fbdb2c9ed2e2aeac962a175ba7ec210b019a8baa956db9636bc7c4e66ccbb01-scaled.png\" width=\"3644\" height=\"2192\" style=\"height: auto;\" alt=\"Invoice Web V2 - How to add a private note through the customer detail screen on the Web App - 3\" class=\"intercom-img-landscape\"><\/div>\n<p class=\"no-margin\">\n<h3 id=\"h_d1e9b53e47\"><b>Step 5<\/b>: Select \u2018<b><i>+Private Note<\/i><\/b>\u2019.<\/h3>\n<p class=\"no-margin\">Select <b><i>\u2018+ Private Note\u2019 <\/i><\/b>to start adding a note to your customer.<\/p>\n<div class=\"intercom-container\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/bookipi.com\/wp-content\/uploads\/2026\/02\/a5acb516a98e00d741fe4470a0d4a65d0fe3323e65d2c624854a702825ddd6d2.png\" width=\"1596\" height=\"960\" style=\"height: auto;\" alt=\"Invoice Web V2 - How to add a private note through the customer detail screen on the Web App - 4\" class=\"intercom-img-landscape\"><\/div>\n<p class=\"no-margin\">\n<h3 id=\"h_3538df8999\"><b>Step 6: <\/b>Add the Private Note.<\/h3>\n<p class=\"no-margin\">Enter the Private Note for your customer. <\/p>\n<div class=\"intercom-container\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/bookipi.com\/wp-content\/uploads\/2026\/02\/272ff78f6f37bf7c11bc73b0f9c1248c3cb0d8078607b8c91a3b1636c49228c5.png\" width=\"1596\" height=\"960\" style=\"height: auto;\" alt=\"Invoice Web V2 - How to add a private note through the customer detail screen on the Web App - 5\" class=\"intercom-img-landscape\"><\/div>\n<p class=\"no-margin\">\n<h3 id=\"h_e19bb27b37\"><b>Step 7: <\/b>Click the <b><i>\u2018Save\u2019<\/i><\/b> button. <\/h3>\n<p class=\"no-margin\">Once you\u2019ve finished adding the note, click <b><i>\u2018Save\u2019 <\/i><\/b>to save your work.<\/p>\n<div class=\"intercom-container\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/bookipi.com\/wp-content\/uploads\/2026\/02\/cfd67d35584a1af0e55f2d2a1c5be7ecec80f9874382913198e4d5c53e38ebed.png\" width=\"1596\" height=\"960\" style=\"height: auto;\" alt=\"Invoice Web V2 - How to add a private note through the customer detail screen on the Web App - 6\" class=\"intercom-img-landscape\"><\/div>\n<div class=\"intercom-interblocks-callout\" style=\"background-color: #e8e8e880; border-color: #73737633;\">\n<p class=\"intercom-align-center no-margin\"><i>Please note that the private note will not be visible in your documents and is only intended for your reference on the customer detail screen.<\/i><\/p>\n<\/div>\n<p class=\"no-margin\">\n<hr>\n<h2 id=\"h_30c524474e\">Discover more tutorials for Bookipi Invoice Web App<\/h2>\n<p class=\"no-margin\">Discover more tips on how to get the most out of Bookipi Invoice web app with our<a href=\"https:\/\/bookipi.com\/guides\/invoice-web-v2\/\" target=\"_blank\" class=\"intercom-content-link\"> Bookipi Invoice guides<\/a>.<\/p>\n<p class=\"no-margin\">\n<p class=\"no-margin\">Want to send invoices easily? Download the <a href=\"https:\/\/www.bookipi.com\/invoice-app\/\" target=\"_blank\" class=\"intercom-content-link\">Bookipi Invoice mobile app<\/a> and check out our Bookipi Invoice <a href=\"https:\/\/bookipi.com\/guides\/invoice-mobile-app\/\" target=\"_blank\" class=\"intercom-content-link\">mobile app guides<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to add a private note to your customer on the Web 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