{"id":3769,"date":"2021-02-12T01:27:00","date_gmt":"2021-02-12T01:27:00","guid":{"rendered":"https:\/\/bookipistg.wpengine.com\/university\/?p=3769"},"modified":"2025-04-03T03:42:35","modified_gmt":"2025-04-03T08:42:35","slug":"victor-mwago-callpesa","status":"publish","type":"post","link":"https:\/\/bookipi.com\/blog\/customer-stories\/victor-mwago-callpesa\/","title":{"rendered":"Overcoming & adapting business during Covid"},"content":{"rendered":"\n

Due to COVID-19, people have been forced to adapt to working at home and embrace technology.<\/p>\n\n\n\n

With more and more people communicating and providing their services over the phone or a computer screen, the need to bill these services has increased.<\/p>\n\n\n\n

Victor Mwago recognised this and created CallPesa, an app that lets users capture billable calls, helping freelancers and professionals increase billable hours and recover thousands in lost revenue.<\/p>\n\n\n\n

CallPesa \u2013 An app for a changing world<\/strong><\/h2>\n\n\n\n

CallPesa emerged to improve remote working for knowledge professionals who base their billable work on time expended.<\/p>\n\n\n\n

Professional advice offered by way of phone or video conferencing often goes unrewarded as it is wholly or partially missed out of regular billing.<\/p>\n\n\n\n

As a result, a practitioner ends up losing valuable billable hours even when the work is based on other billing models like Fixed Time or Value Based.<\/p>\n\n\n\n

For professionals that bill by the hour, those recovered billable hours can make the difference between financial success or not.<\/p>\n\n\n\n

Victor built CallPesa to simplify the capture, processing and eventual billing of this information.<\/p>\n\n\n\n

Automating this process has eliminated countless hours of administrative tasks while also increasing the accuracy of time entries.<\/p>\n\n\n\n

Victor was one of the many people who lost their income as a result of Covid but continued to receive calls from people requiring his knowledge and skills, seemingly free of charge.<\/p>\n\n\n\n

He soon realised that he was giving away legal services for free and saw an opportunity to create a service specifically for virtual services.<\/p>\n\n\n\n

He quickly gathered a team and they built the CallPesa app, releasing it in April 2020.<\/p>\n\n\n\n

How Bookipi helped their business<\/strong><\/h2>\n\n\n\n

Victor and his team found themselves faced with challenges when setting up the business in terms of registering the company, organising the legalities, trademarking, tax, and accounting.<\/p>\n\n\n\n

In their search for assistance, they googled invoicing tools and found Bookipi.<\/p>\n\n\n\n

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\"Overcoming<\/figure>\n\n\n\n
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One-click invoicing as well as the budgeting app make it by far the best app for small businesses. I cannot emphasise enough how impeccable the user experience is. I love that Bookipi is easy to register and use and a has a fantastic design. Can\u2019t wait for Bookipay!<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n

The thing that Victor and his team enjoy most about running a business is their ability to solve a problem in their industry, and working with great people is a plus too. <\/p>\n\n\n\n

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Our greatest glory is not in never failing, but in rising every time we fail \u2013 Confucius<\/p>\n<\/blockquote>\n\n\n\n

Check out CallPesa\u2019s website<\/a> or take a look at their company on Facebook<\/a>, Instagram<\/a>, LinkedIn<\/a> and Twitter<\/a>.<\/p>\n\n\n\n

If you loved reading Victor\u2019s story check out some of our other business success stories!<\/strong><\/p>\n\n\n\n

Try our small business software for free<\/h2>\n\n\n\n